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Fuel Poverty Indicator (FPI)
Data on the extent of fuel poverty in England. The Fuel Poverty Indicator (FPI) is a statistical model of fuel poverty based on the 2003 English House Condition Survey (EHCS)... -
Complaints data about DWP
Volume of complaints recorded in DWP at each stage of the complaint escalation process -
Payment Recalls
Customer level data containing details of payment recalls Location: GB wide data Time Period: 14 months Update Frequency: Daily Financial Information: Included Data: Customer... -
Customers from abroad with no National Insurance Number
Record of customers from abroad who make a claim to Pension Credit but have no National Insurance Number . The information included is Name, Address, and Date of Birth. Personal... -
Deletions Database
Customer level data - this is a list of cases (customer names and National Insurance Numbers) that have been deleted due to exceptions with in the Debt Manager process.... -
Respond - Child Support Agency Complaints Database
Database containing details of clients who have made formal complaints against the Child Support Agency. Information recorded includes: Database containing details of clients... -
Advice of wrong account for credits
Customer level data containing details of amendments required to customers' bank details Location: GB wide data Time Period: 14 months Update Frequency: Daily Financial... -
Child Maintenance Appeals
The Appeals Tracking System is a small system used to assist the tracking of child maintenance appeals, Advanced Departures and Advanced Variations. Decision Appeals - Only... -
Winter Fuel Tracer System
Database for logging applications for Winter Fuel. Payments and monitoring their progress. Details include Name, National Insurance Number, Address, Date of Birth -
Exportability Database
Database recording details of claims for Carers Allowance for people moving or living abroad to an EU country, arriving from an EU country or in receipt of a pension from an EU... -
Automatic return of unapplied credit
Customer level data containing details of payments rejected by customers' banks Location: GB wide data Time Period: 14 months Update Frequency: Daily Financial Information:... -
Under Eighteen Support Team System
Under Eighteen Support Team Database containing details of Jobseekers Allowance Hardship claims for 16 & 17 year olds. Information includes Name, National Insurance Number,... -
Central Payment System Reports
Customer level details of payment rejection reports generated by the departments main system payment system, Central Payment System. Location: GB and Northern Ireland Time... -
Pension Credit
Pension Credit Database containing details of customers claiming Pension Credit which is an income related benefit for customers of pensionable age. This information includes... -
Pensions Sharing On Divorce
Database for recalculating pensions on divorce. The information recorded includes Name, National Insurance Number, National Insurance information and Pension details -
Payments Rejected by Customers' Banks
Customer level data containing details of payments rejected by customers' banks Location: GB wide data Time Period: 14 months Update Frequency: Daily Financial Information:... -
Dual Running Main Spreadsheet
Customer level details of customer refund information for Central Payment System and Local Payment System Location: GB wide data Time Period: Majority of data held for 14 months... -
Debt Management Matching Scans
Customer level data that have been data matched giving details of any benefits debtors who are in receipt in order for Debt department to set up recovery. Location: GB wide data... -
Pension Forecasting Project
This Pension Forecasting data provides monthly volumes of the number of pension forecasts relating to the State Pension (SP) Forecasts services provided by DWP. It also provides... -
Winter Fuel Enquiry Service
Winter Fuel Enquiry Service. A service to handle enquiries from customers for Winter Fuel payments. Information recorded includes Name, National Insurance Number, date of birth...